The customer is NOT always right, Everybody knows that. For good work ethic, in any customer or people related job, it is important to always have "the customer is always right" policy. However, i do not believe that we should allow the customer to believe so, because as we all know, the customer is not always right, and is more than not, in fact wrong. As a barmaid, I am greeted daily with a whole lot of the other kind of customer too, (which can sometimes be even more embarrassing). The other kind a … Read More

via Mixing the Matches

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